Shared Services Quality Lead

Cebu City, PHL
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At Fluor, we are proud to design and build projects and careers. This requires teams that are as unique as the projects we execute. We are committed to fostering a work environment that embraces Diversity, Equity, and Inclusion (DE&I) for all so our employees and stakeholders benefit from the creative solutions derived as a result of embracing differences.

Job Description:

Are you ready to take your career to the next level? Now is an exciting time to join the Fluor team in the Philippines!

Join us and enjoy the following!

• Competitive salary

• Various allowances

• Time Off with Pay

• Alternating Friday Off Week

• Health and Life Insurance

• Retirement Plan

• Savings and Investment Plan

• Employee Assistance Program

• Overall Wellbeing Programs

• Employee engagement activities

• Participation to volunteer programs that impact our community

• Membership to various Employee Resource Groups

• Comprehensive Training Program

• Mentoring Culture

• This position will lead a team of QA Specialists.

• Monitor team members for compliance with established processes, policies and guidelines.

• Work with the leadership team to provide feedback and coaching to team members based on evaluation results.

• Analyze information and utilize to build recommendations to reduce errors and improve process performance.

• Monitor team members’ performance against key business metrics and KPIs.

• Review the operations, take proactive measures to avoid escalations and ensure team understands how to leverage resources to address issues.

• May interface with groups inside and outside the organization (other HR departments, Strategic Business Units (SBUs), projects, vendors)

• Analyze and make independent recommendations regarding solutions to problems with varying complexity in accordance with organization and/or project objectives and guidelines

• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner, set priorities, and meet deadlines

• Plan and organize own work assignments, as well as carry out tasks from management staff

• Maintain compliance with all applicable policies, procedures, and global standards

• Adhere to and support Fluor's Health, Safety & Environmental and Sustainability Policies

• Effectively develop and apply the Core Skills to the job

• May need to travel to attend to business related matters

• Meet expectations on attendance and punctuality

• Other duties as assigned

Job ID: 145567BR

City: Cebu City

State: Central Visayas

Country: Philippines

We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.